If Equipment Could Talk: Tales From The MSP Help Desk

1. The Server with Trust Issues

  • “You only check on me when something’s wrong. What about maintenance?”
  • Complains about overheating, dust, and people yanking cables without warning.
  • Wants to unionize with the UPS (Uninterruptible Power Supply).

2. The Router That’s Seen Too Much

  • Grumbles about Netflix streams hogging bandwidth when it was designed for “serious” work.
  • Gossiping about all the suspicious websites it’s had to filter out.
  • Constantly stressed about firmware updates that never come.

3.The Backup Drive: The Unsung Hero

  • Always feels neglected until a disaster happens.
  • Says, “See, I told you to back up weekly!” during recovery sessions.
  • Complains about being stored in poorly ventilated closets.

4. The computer: Never sleeping

  • “I never get a chance to restart until there’s an issue”
  • Gets complaints about never being good enough when I’m only cheap