☕ 8:00 AM – The Calm Before the Storm
You arrive at the office, coffee in hand ☕, hoping for a smooth day. You check your emails. There are already 37 unread tickets 📩. One is marked “URGENT – INTERNET DOWN” 🚨 from a user who… didn’t check if their WiFi was off. 🙃
📞 9:00 AM – The Helpdesk Abyss
First call of the day: a panicked user screaming, “I CAN’T PRINT!” 🖨️💀
You ask the most dreaded question: “Did you try turning it off and on again?” 🔄
Silence.
Then: “…Oh, it’s working now.” 🤦
You resist the urge to sigh loudly and mark the ticket “resolved.” ✅
🔥 10:30 AM – The Firewall Fiasco
A client calls: “We can’t access our emails! Everything is blocked!” 📧🚫
You check the firewall logs. Someone at their office blocked their own IP address because they thought “Allow All” meant “Allow Me, Not Everyone Else.” 🔥😂
Deep breath. You fix it. You warn them. You know they’ll do it again next week.
🍔 12:00 PM – Lunch? What’s That?
You think you have time for a break. Then the boss says:
“Hey, can you quickly check on a server? Shouldn’t take long.” 🫠
It takes long. 🕰️
You eat a cold sandwich over the keyboard 🥪💻 while RDP-ing into a dying server that has ignored every scheduled update for the last three years. 🏴☠️
📂 2:00 PM – The Mystery of the Vanishing Files
A user swears they “didn’t delete anything.” 😇
You check the logs. They dragged their entire folder structure into the Recycle Bin. 🗑️
They blame “the system.” 🙃
You restore the files and secretly rename them “Definitely_Not_Deleted” just to make a point. 😏
🔑 4:00 PM – The “Critical” Call
Client: “I can’t log in!” 😭
You check their credentials. They are… incorrect. ❌
Them: “But I ALWAYS use this password!”
You: “You changed it last week.”
Them: “…Oh yeah.” 🤡
🚨 5:30 PM – Home Time? Maybe?
Just as you’re about to leave, a P1 ticket appears:
“Everything is down.” 🚨💀
Your heart stops. 💔
You check.
Someone unplugged the switch to charge their phone. 🔌📱😤
You fix it.
You log out. 🔚
You drive home in silence, mentally preparing to do it all again tomorrow. 🚗💨
