“Grandma, you know how you have a plumber you call when there’s a leak, or an electrician to fix your lights? Well, an MSP is like your tech handyman, but they don’t just come when something breaks—they’re also like a housekeeper who keeps everything tidy and running smoothly so problems are less likely to happen. They make sure your computer, internet, and all those gadgets you’re not too fond of are working perfectly all the time.”
Key Points to Add:
- Proactive Help
“Imagine if your housekeeper could predict when your boiler might start leaking and fix it before you even notice. MSPs do that with technology—they stop problems before they start.” - 24/7 Monitoring
“It’s like having a security camera always watching your garden to keep the Foxes out. An MSP always watches your computer systems to ensure everything’s safe.” - Updates and Maintenance
“You know how your car needs oil changes and tire rotations? Computers and systems need regular updates, and MSPs take care of that for you.” - Cost Efficiency
“Instead of paying every time something goes wrong, you pay a little each month so the problems stay small or don’t happen at all. It’s like paying for insurance but for your computer.” - Help When You Need It
“If you ever get stuck, they’re like calling a friendly neighbour who can help fix it quickly—except they know everything about technology!”
By wrapping IT concepts in everyday examples, your grandma will start to see MSPs as the dependable tech helpers they are! If you are interested in finding out more please get in touch with KeyInsite Consultancy today
